Manage organization members

Invite teammates, assign organization roles, and remove members or pending invitations.

Use Settings > Members in the selected organization to invite teammates and manage their roles. An invitation must be accepted before it becomes an active membership.

Understand who can manage members

Member administration requires an Admin or Owner role. The role hierarchy is Owner > Admin > Developer > Viewer. The member-management controls let you assign roles below your own and manage members below your own role:

This hierarchy means an admin cannot change another admin’s role, and an owner cannot use this menu to change another owner’s role. Internal Judgment-admin privileges are separate from these customer organization roles.

Invite a teammate

1. Select the intended organization and open Settings > Members.
2. Select Invite members.
3. Enter the teammate’s email and choose an available Role.
4. Select Invite and verify the email and role in the members table.
5. Have the teammate follow their invitation and confirm that the organization is available to them. Check that the table no longer shows a pending invitation for their membership.

If an invitation already exists for that email, submitting it again updates the pending invitation’s role. Use the invite form for this change; Change role applies to active members.

Change a member’s role

Open the active member’s row menu and select Change role. Choose an available role and select Update. Verify the new role in the table.

If the action is missing, compare the member’s role with your own before assuming the page failed to load. Equal or higher roles cannot be managed through this menu.

Remove a member or invitation

• For an active member, open the row menu, select Delete Member, and confirm. Verify that the membership disappears from the table.
• For a pending invitation, select Delete Invitation and confirm. Verify that the invitation disappears; this revokes that pending invitation.

Removing a membership changes access to this organization. It does not delete the person’s Judgment account. Check the selected organization and email before confirming either action.

Troubleshooting

• If Invite members is absent or a row says Admin only, use an account with admin or owner access to this organization.
• If a role is absent from the picker, it may be equal to or above your own.
• If a teammate cannot see the organization, check the invitation email and whether they accepted it with the intended account.
• Do not rely on Copy invite link as a customer-admin workflow; that action is restricted to internal Judgment administrators.

Next step

Connect Slack for the organization’s shared notification workflows.